Resume

AV Systems Engineering: Maintain the AV Systems monorepo spanning Crestron SIMPL# Pro control, BPMN workflows, React/Node dashboards, and Python utilities for room automation.

Room Fleet Automation: Shipped a Conference Room Morning Auto-Sweep across 196 rooms — headless agents verify connectivity, USB, mic, speaker, and camera each morning and post to a live fleet dashboard with baseline-drift detection and Slack alerting.

Broadcast-Grade Tooling: Built AVA, a Google ADK multi-agent orchestrator for AV ops and broadcast engineering, plus a Soundtrack Monitor for real-time AV player telemetry.

Roadmap: Architecting global room-sweep automation and asset management across the ~900-space, 2,000+ endpoint fleet; forecasted to save 312 man-hours annually.

Low-Latency Engineering: Designed an all-NVX system for the Global Game Capture lab for ultra-low-latency feed switching across diverse gaming platforms and screens.

Event Tech Lead (A26 Seoul): Managed on-site infrastructure for 50+ streamers during a high-profile VCT marketing event in South Korea, securing 100% uptime for unreleased agent gameplay content.

Infrastructure Expansion: Directed the opening of "Y-Bldg" and "H-Bldg" — 148+ Google Rooms and digital signage across 10 floors.

Fleet Modernization: Spearheaded the SCCM → Microsoft Intune migration for 150+ devices for zero-touch deployment.

Broadcast Integration: Engineered and launched the Phase 1 Broadcast Studio and a T180 screening/mixing room for high-fidelity media production.

Global Conversion: Standardized Google Meet hardware across 600+ conference rooms.

Office Expansion: Facilitated a 200-unit BRIX→NUC upgrade and supported Seattle1 and STL office openings.

System Reliability: Owned technology build and maintenance standards, driving a 65% drop in ticket volume at the Colorado Center.

QA Automation: Developed a custom QA application for automated system health checks reporting to a live dashboard.

Scale: Expert support and troubleshooting for 1,500+ users.

Primary Mac technical support for Riot Games HQ.